Over more than two decades, Dr. Glay has advised organizations across healthcare, consumer packaged goods, travel, fashion, retail, telecommunications, and technology. His work integrates behavioral science, cultural research, predictive analytics, and marketing strategy to influence customer acquisition, patient adherence and persistence, brand loyalty, and long-term growth.
His client work includes some of the world’s most recognized brands, such as Procter & Gamble, Verizon Wireless, Carter’s, OshKosh B’gosh, Best Western Hotels & Resorts, Bausch + Lomb, and Reckitt, as well as numerous high-growth organizations seeking to modernize their commercial strategy. Across executive leadership roles, he has led initiatives spanning North America, Europe, Latin America, and Asia.
As Chief Strategy Officer at Response Media, Dr. Glay leads strategy across paid media, customer relationship management, analytics, creative, and marketing technology. He has managed more than $1 billion in marketing investment and contributed to billions of dollars in realized business growth. His work has helped brands acquire new customers, improve patient outcomes, strengthen customer relationships, and translate behavioral intelligence into measurable commercial performance.
Dr. Glay is the creator of the TIME Framework™, built on Truth, Intention, Mindfulness, and Empathy, and the Behavioral Growth System™, which brings together identity, culture, motivation, decision science, and behavioral design. Through these frameworks, he challenges organizations to move beyond demographic targeting and short-term performance metrics to understand why people behave, what creates resonance, and how meaningful human connection produces sustainable growth.
He is also the author of Liberian Boy: Triumph Over War’s Shadow and TIME: Growth Is Human. Across his research, writing, speaking, and advisory work, Dr. Glay advances one central belief: the most powerful growth strategies begin with a deeper understanding of people.
A sought-after speaker, he has shared his research and insights at leading industry events, including the Cannes Lions International Festival of Creativity, MediaPost, Digiday, ANA, and the American Advertising Federation.
Award-Winning Marketing Behavioral Scientist. Growth Strategist. Engaged Scholar.
Applying the science of human behavior to measurable growth.